Return Refund Policy
At TotalAdda.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process subject to the following terms:
-
You may request a return within 3 days of receiving your product.
-
To be eligible for a return, items must be unused, in the original packaging, and accompanied by the purchase receipt.
-
Returns are accepted primarily for defective, damaged, or incorrect products. Change of mind returns are subject to review and may have some conditions.
-
To initiate a return, please contact our customer support team with your order details and reason for return.
-
Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 7-10 business days.
-
Customers are responsible for the cost of return shipping unless the return is due to our error.
-
Some products like personalized items, perishable goods, or sale items may not be eligible for returns.
We strive to make your return experience smooth and transparent. For any questions or assistance, feel free to reach out to our support team.